Scanning at an evaexam scanning station

Possible causes

• Double feed
• More than one corner stone is damaged/not present on exam sheets
• Barcodes are damaged or not present on exam sheets

How to proceed

1. Check that all corner stones and the barcode are present on all pages and are not written on

• Corner stone and/or barcode are not present or written on:
  • Option 1:
    • Select "Stapel verwerfen"
    • Transfer data from damaged exam sheets to new, blank sheets
    • Rescan stack with new sheets
  • Option 2:
    • Score exams manually

• Corner stones and/or barcode are present and not written on:
  • Select "Stapel verwerfen"
  • Scan exams individually
  • If still incomplete, discard batch again and scan pages individually

Possible causes

• unknown

How to proceed

1. Click "OK"

2. Wait to see if scan program is started

3. If not, turn off the scanner and close the scan program

4. Turn scanner on again

5. Open the scan program

Possible causes

• Exam sheet was copied
• Exam sheet has already been scanned

How to proceed

1. Click on error message "Doppelte Bogensatznummer" and check, which exam sheets are affected

2. Check paper stack for duplicate sheet set numbers

• There are duplicate sheet set numbers in the paper stack:
  • Option 1:
    • Click "Stapel verwerfen"
    • Transfer data from duplicate sheet set to new, blank sheet
    • Rescan stack with new sheets
  • Option 2:
    • Click "Stapel verwerfen"
    • Grade duplicate sheet sets manually
    • Rescan rest of the stack

• There are no duplicate sheet set numbers in the paper stack:
  • A: Stack has not yet been verified
    • Click "Stapel trotzdem verarbeiten"
  • B: Stack has already been verified
    • Click "Stapel verwerfen"
    • Find affected sheet set in stack and remove from stack
    • Rescan the rest of the stack

Possible causes

• unknown

How to proceed

1. Click "OK"

2. Quit scan program

3. Turn off scanner

4. Switch scanner on again

5. Start the scan program

Possible causes

• Scanner not turned on
• Power cord not connected to scanner
• Scanner not connected to computer

How to proceed

1. Check if scanner is turned on

• Quit scan program
• Turn on scanner
• Start scan program

2. Check if power cord is connected to scanner

• Connect power cord

3. Check if scanner is connected to computer

• Connect scanner to computer

Possible causes

• The paper stack is not positioned properly in the feeder

How to proceed

1. Push the paper stack in the feeder as far as possible

2. Click "OK"

Possible causes

• Print is too dark
• Wrong scanner settings
• Individual boxes were covered with correction fluid
• Individual boxes are covered with post-its etc.

How to proceed

1. Check the print quality of the exams in the paper stack. If the print is too dark:

• Option 1:
  • Double click on the error message "OMR-Fehlerschwellwert überschritten“
  • Select "Stapel verwerfen"
  • Click "Ausführen"
  • Use multifunction printer to scan exams
• Option 2:
  • Double click on the error message "OMR-Fehlerschwellwert überschritten“
  • Select "Stapel verwerfen"
  • Click "Ausführen"
  • Reprint sheets and transfer data to new sheets
  • Scan new sheets
• Option 3:
  • Score exams manually

2. Check whether boxes in the paper stack have been covered with correction fluid. If yes:

• A: No boxes with crosses are affected
  • Double click on the error message "OMR-Fehlerschwellwert überschritten"
  • Select "Stapelverarbeitung fortsetzen"
  • Click "Ausführen"
• B: Boxes with crosses are affected
  • Contact Support (scanpruefung.ilub@unibe.ch)

3. Check if boxes are covered with post-its or similar. If yes:

• A: No boxes with crosses are affected
  • Double click on the error message "OMR-Fehlerschwellwert überschritten"
  • Select "Stapelverarbeitung fortsetzen"
  • Click "Ausführen"
• B: Boxes with crosses are affected
  • Double click on the error message "OMR-Fehlerschwellwert überschritten" klicken
  • Select "Stapel verwerfen"
  • Click "Ausführen"
  • Remove post-its
  • Rescan stack

Possible causes

• unknown

How to proceed

1. Click "Stapel verwerfen"

2. Lift up the scanner component with the feed wheel

3. Carefully remove paper from scanner

4. Fan through paper stack

5. Rescan stack

Potential causes

• Double feed
• single-sided scan with double-sided sheets
• Pages of the exam are missing
• Pages of the exam were not recognized

How to proceed

1. Click on error message "Unvollständige Prüfungsbögen"

• check which exam sheets are affected
• check if pages were not recognized
  • If pages are not recognized, check if the corner stones and/or barcode are damaged or written on (see "Stapel in Non-Forms verschoben")

2. Check if exam sheet sets are complete in paper stack

• A: Exam sheet sets in the paper stack are not complete:
  • Select "Stapel verwerfen"
  • Add missing sheets to paper stack
  • Rescan stack
• B: Exam sheet sets in the paper stack are complete:
  • Select "Stapel verwerfen"
  • Check scan settings
    • If set to "simplex" and sheets are printed double-sided, set to "duplex" and rescan stack
    • Otherwise, scan affected sets individually
      • If still incomplete, discard stack again and scan sheets individually
      • Scan rest of the stack

Possible causes

• More than one corner stone is damaged/not present
• Barcode is damaged or not present

How to proceed

1. Check that all corner stones and the barcode are present on all pages and are not written on

• A: Corner stone and/or barcode are not present or written on:
  • Option 1:
    • Transfer data from damaged sheet set to new, blank sheet
    • Rescan stack with new sheet
  • Option 2:
    • Grade set manually

• B: Corner stone and/or barcode are present and not written on:
  • Contact support (scanpruefung.ilub@unibe.ch)