Campus and Infrastructure IT Services

Servicedesk

You do not know who is your contact person or whom you should refer to? Are you unable to reach a member of the IT services? Contact us. We are here to help you. The Servicedesk tries to solve all types of IT issues, willingly and unbureaucratically, as long as they can be resolved quickly.

Service Portal

Serviceportal Logo

On our new Service Portal you can report technical incidens or send any inquries about our IT services. You will also find the knowledge base with instructions to find answers to solve the problems before you contact us. Use the Service Portal to find out the solutions all about IT at University of Bern.

Sign in with your Campus Account: campusaccount@campus.unibe.ch

Remote maintenance

Teamviewer Logo

Teamviewer Support

TeamViewer enables us to connect to your computer, with your permission, and thus to help you as though we were sitting by your side.

Special holiday opening hours

The Servicedesk is closed on the following days:
24.12.2020  from 12:00 Christmas Eve
25.12.2020 Christmas
26.12.2020 St Stephen's Day
31.12.2020  from 12:00 New Year's Eve
01.01.2021 New Year's Day
02.01.2021 Day after New Year's Day
02.04.2021 Good Friday *
05.04.2021 Easter Monday
13.05.2021 Ascension Day *
14.05.2021 Friday after Ascension Day
24.05.2021 Whit Monday
* we are here until 3:30 p.m. on the day before.