Campus and Infrastructure IT Services

Servicedesk

You do not know who is your contact person or whom you should refer to? Are you unable to reach a member of the IT services? Contact us. We are here to help you. The Servicedesk tries to solve all types of IT issues, willingly and unbureaucratically, as long as they can be resolved quickly.

Service Portal

Serviceportal Logo

On our new Service Portal you can report technical incident or send any inquiries about our IT services. You will also find the knowledge base with instructions to find answers to solve the problems before you contact us. Use the Service Portal to find out the solutions all about IT at University of Bern.

Students and employees with Mail2UPN sign in with the e-mail address. Employees without Mail2UPN sign in with the Campus Account: campusaccount@campus.unibe.ch

Remote maintenance

Teamviewer Logo

Teamviewer Support

TeamViewer enables us to connect to your computer, with your permission, and thus to help you as though we were sitting by your side.

Special holiday opening hours

The Servicedesk is closed on the following days:
24.12.2022  from 12:00 Christmas Eve
25.12.2022 Christmas
26.12.2022 St Stephen's Day
31.12.2022  from 12:00 New Year's Eve
01.01.2023 New Year's Day
02.01.2023 Day after New Year's Day
07.04.2023 Good Friday *
10.04.2023 Easter Monday
18.05.2023 Ascension Day *
19.05.2023 Friday after Ascension Day
29.05.2023 Whit Monday
* we are here until 3:30 p.m. on the day before.