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FAQs
Logging in to a multifunctional printer (MFP) / starting the MFP*
Login when the MFP is in sleep mode
Why am I seeing the message "Unknown user"?
The display on the MFP just shows an hourglass. What can I do?
Error message when (re)starting the MFP
Printing
How do I print from my private PC/Mac/Notebook?
My print job has not printed and the middle LED (below the number buttons) is flashing?
A white "X" on a red background appears next to my print job on the MFP display
Why are my print jobs not being displayed on the MFP?
How long do print jobs stay on the MFPs?
Copying and scanning
My copy job has stopped and the message "Counter limit reached" is displayed.
What is the easiest way to zoom in / zoom out?
How and where are scanned documents saved?
*MFP = multifunctional printer
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