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Campus and Infrastructure IT Services

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Uniprint

FAQs

  • Logging in to a multifunctional printer (MFP) / starting the MFP*
    • Login when the MFP is in sleep mode
    • Why am I seeing the message "Unknown user"?
    • The display on the MFP just shows an hourglass. What can I do?
    • Error message when (re)starting the MFP
  • Printing
    • How do I print from my private PC/Mac/Notebook?
    • My print job has not printed and the middle LED (below the number buttons) is flashing?
    • A white "X" on a red background appears next to my print job on the MFP display
    • Why are my print jobs not being displayed on the MFP?
    • How long do print jobs stay on the MFPs?
  • Copying and scanning
    • My copy job has stopped and the message "Counter limit reached" is displayed.
    • What is the easiest way to zoom in / zoom out?
    • How and where are scanned documents saved?


*MFP = multifunctional printer

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