Questions about the home office
What can I do if I do not own a headset?
If you don't own a headset, but you may have headphones with a microphone from a smartphone, tablet, iPod, etc., normally these can be used on a PC as well. For laptops simply use the built-in microphone and speakers of the laptop.
Can I redirect my office number to my mobile number or to another number?
The Call forwarding to an external number is possible on all IP desktops 9611G and J179 and is generally activated.
Use the extended call forwarding function for this. The system distinguishes between internal and external incoming calls. You have the option of forwarding the calls to different phone numbers. If you only want to forward calls to one destination, enter the corresponding phone number in both lines "Internal" and "External". Please remember that for external calls as well as forwarding destinations, you must first configure a 0 (access to external) and then the destination number, i.e. 0079 123 45 67.
If the system does not accept the destination number, please contact the Telecom Support (Uni internal link; in German only). The configuration for your connection will then be checked.
Which VPN client should I use: Cisco or FortiClient?
We recommend using the FortiClient. For now employees of the Central Administration who use the Cisco AnyConnect Secure Mobility Client with the profile zbvpn.unibe.ch do not need to make any adjustments to their VPN client.
As username please only enter your campus account (without @campus.unibe.ch).
What software can I use to conduct chat and video conferences?
The following products are suitable for chat and/or video conferences:
MS-Teams
https://tutorials.id.unibe.ch/office365 (only in German).
Is suitable for everyday work. Offers chat, telephone and video conferences on a smaller scale. Can be installed at home or used via browser.
Maximum number of participants: 250
Zoom
http://unibe-ch.zoom.us/
For people with a valid Campus Account and a mailbox on the central mail infrastructure of the IT Services licenses are available for the use of Zoom.
For technical support, please read the instructions of the Vice-Rectorate Teaching (only in German) or contact your IT manager (uni internal link, only in German).
Maximum number of participants: 300
Jitsi
https://unibe.meet.switch.ch
Is suitable for smaller meetings up to 25 people. It is easy to use and does not require installation. Works optimally with Chrome as a browser.
Am I authorized to take my permanently installed workstation device from the office home?
Please do not remove permanently installed devices without prior consultation with your technical supervisor. The devices are configured for the university network and will not work at home without prior configuration changes.
CURRENT INFORMATION FROM THE UNIVERSITY OF BERNE
The situation may change constantly. The University of Bern provides information on the current situation and the measures taken on the following website.