Organization Appeal Committee, Ombuds Office and Integrity Officers

Appeal Committee, Ombuds Office and Integrity Officers

Ombuds Office

The Ombuds Office mediates in the event of problems and conflicts in connection with employment relationships and academic careers.

Task and purpose

The Ombuds Office can make recommendations, although it is not a judicial body. The recommendations of the Ombuds Office can neither be contested through legal avenues nor be passed on to any another authority. The possibility of subsequent recourse to ordinary proceedings with regard to the matter brought before the ombudsperson is preserved within the statutory framework.

The Ombuds Office and the secretariat are bound to secrecy and have no obligation of disclosure to anyone. Documents can only be inspected with the express consent of the parties concerned and the authors. The Ombudspersons are independent of the bodies of the University.

Notifications

University employees who wish to contact the Ombuds Office should generally submit their complaints in writing as a letter. If possible, complaints should be submitted within 30 days of the last incident. After receiving a request, the Ombuds Office usually seeks personal contact with the applicant (by telephone or in a face-to-face conversation) in order to clarify the situation, the responsibilities, and possible courses of action.

The Ombuds Office can provide advice, organize and assist in official discussions, mediate in disputes, and help in the search for constructive solutions.