You do not know who is your contact person or whom you should refer to? Are you unable to reach a member of the IT services? Contact us. We are here to help you. The Helpdesk tries to solve all types of IT issues, willingly and unbureaucratically, as long as they can be resolved quickly.
The Helpdesk employees as well as most of the other employees of the IT services work in the home office. Currently we are better reachable by e-mail than by telephone. You can reach us during our normal opening hours.
Please note our FAQ's about the home office.
TeamViewer enables us to connect to your computer, with your permission, and thus to help you as though we were sitting by your side.
Special holiday opening hours
|The Helpdesk and Helpline are closed on the following days:|
|24.12.2020 from 12:00||Christmas Eve|
|26.12.2020||St Stephen's Day|
|31.12.2020 from 12:00||New Year's Eve|
|01.01.2021||New Year's Day|
|02.01.2021||Day after New Year's Day|
|* we are here until 3:30 p.m. on the day before.|