Employees of the University of Bern directly involved in complaints relating to their employment relationship can call on the ombudsperson if no other authorities are, or were, involved in formal proceedings relating to this matter. The ombudsperson is strictly independent from the university organs.
The ombudsperson can make recommendations, although it is not a judicial body. The recommendations of the ombudsperson can neither be contested through legal avenues nor be passed on to any another authority. The possibility of subsequent recourse to ordinary proceedings with regard to the matter brought before the ombudsperson is preserved within the statutory framework.
The ombudsperson and the secretariat of the ombudsperson are bound to secrecy and have no obligation of disclosure to anyone. Documents can only be inspected with the express consent of the parties concerned and the authors.